FAQ

PureTech is a family-owned cleaning and purification company serving the greater Las Vegas community. We offer a wide variety of professional cleaning, disinfecting, sanitizing, and purifying solutions for your home or business needs. We are also proud to be Nevada’s exclusive provider of TOMI SteraMist (TSN) technologies, developed by DARPA to be the world’s most effective sterilization system. Whether you need your carpets or upholstery cleaned, your ducts purified, or your business sterilized, PureTech is here for you! We purify your Air, Surfaces, and Flooring with state-of-the-art technologies and world-class customer service. Give us a call and schedule your appointment today.

No. Our patented, environmentally friendly cleaning solution is 100% odorless, has no toxins, and leaves a residue free environment. Your carpets will get a deep clean without harming you, your family, or any pets you may have.

Being a water-conscious company, our machines are designed to never flood your padding resulting in a typical dry time of around 4-8 hrs. Of course, depending on temperature, humidity, and air flow within your home, this time could increase or decrease. Turning on ceiling fans or using a box fan can further decrease the dry time. Additionally, because we use a non-toxic cleaning agent, it’s perfectly safe to walk on your carpet while it’s drying.

We charge per room at $40/room, with a minimum of $120.

1. Vacuuming the areas you want clean before our technicians arrive is crucial to ensuring your carpets get the best clean possible. 2. Please lock up any pets (or arrange for them to be elsewhere) while our technicians are cleaning. 3. Move any small electronics, appliances, or bulky furniture out of the cleaning zones.

No. Our cleaning technicians will not move heavy or bulky items. This includes, but is not limited to, pianos, sofas, beds, bookcases, TVs, etc. If you forget to move your things, don’t worry! Our technicians will expertly maneuver around any obstacle left in the way to give you a great clean.

Yes, we ask that someone be home while we clean to ensure every area is cleaned to your liking and to make it safe and easy for our technicians to enter and exit the property.

Yes. We clean upholstery with the same level of care and efficiency as we do carpets. If you’d like both your carpet and upholstery cleaned, we can do both on one visit.

Yes. Pet stains are the number one complaint from customers, so we pay extra attention to areas affected by cat/dog urine or vomit stains. We do this at no additional cost.

We operate Monday – Saturday from 8AM-5PM. Additionally, we have 24-hour emergency services.

No. We do not charge for cancelation but we do ask for at least 24 hours’ notice.

Yes. Our technicians can clean your air ducts for you as well. Dirty air ducts reduce your home’s ability to filter our dust and other harmful pollutants. As a result, that filth gets trapped in your carpets, upholstery, and even your lungs. If you want to prolong the cleanness of your carpets and upholstery, let our technicians clean your air ducts for you!

Yes. Our technicians can clean your tile too. Tile and grout are known to suffer from a buildup of mildew, mold, and dirt, turning your beautiful floors into a petri dish for all sorts of harmful substances. Regular cleaning measures don’t always work, and store-bought cleaners aren’t strong enough to do the job, not to mention the harsh chemical smell they leave behind. Our technicians can get the job done safely and effectively.